| Applies To | For | Amount per Ticket | ||
|---|---|---|---|---|
| Agent-Assisted Cancellation1 | Cancellation requested within 24 hours of booking | Per-passenger, per-ticket: | ||
| Domestic: $50 | ||||
| International: $75 | ||||
| Business & First Class: $75 | ||||
| Cancellations & Refunds (After 24 Hours) | ||||
| Air – Economy | Air – Business/First | |||
| Domestic | International | Domestic | International | |
| Agent-Assisted Cancellation1 with Travel Credit | $50 | $50 | $100 | $100 |
| Agent-Assisted Cancellation2 with Refund | $100 | $250 | $250 | $250 |
| Changes to Existing Bookings (Ticket Exchange) | ||||
| Within 10 days of new travel date1 | $50 | $50 | $100 | $100 |
| More than 10 days before new travel date2 | $100 | $250 | $250 | $250 |
| Additional Exchange Services | ||||
| Air – Economy | Air – Business/First | |||
| Domestic | International | Domestic | International | |
| Agent-Assisted Waivers | $50 | $50 | $100 | $100 |
| Fees for agent assistance securing airline refunds or credits due to:3 | ||||
| Death/Bereavement | Duplicate Ticket | Infant Ticketing | Medical Issues | |
| Military | Name Change | Name Correction | No-Show | |
| Reinstatement | Routing Changes | Ticket Validity | UNMR | |
| Visa / Schengen Visa Issues | ||||
| (1) Most airline tickets are non-refundable unless specified. Refund eligibility depends on airline fare rules and our ability to secure a waiver. | ||||
| (2) All airline refunds or travel credits are governed by airline rules, policies, and processing timelines. | ||||
| Post-ticketing service fees shown at checkout will appear in your local currency. | ||||
| Passenger types include adult, child, senior, infant, student, and military. | ||||
| All post-ticketing service fees apply per passenger, per ticket. | ||||
| All service fees may change without prior notice and do not include airline-imposed charges. | ||||
| Government taxes/fees may vary. Only the final amount shown at checkout will be charged. | ||||
| (3) Special Services – All requests are handled according to the respective airline’s approval and policies. | ||||
| Name Misspelling – Passenger name must match government-issued ID exactly. | ||||
| Visa/Passport Decline – Documentation may be required. | ||||
| Baggage Issues – Keep all baggage tags and receipts for processing. | ||||
| No-Show – Written explanation required for processing requests. | ||||
| Denied Boarding – Airline explanation or supporting documents required. | ||||
| Duplicate Tickets – All ticket copies for the same itinerary are required. | ||||
